Sony plans to provide an extended service warranty. The product will be provided the facility is the PlayStation 3 (PS3) and PlayStation Portable (PSP).Currently only the Sony Computer Entertainment America (SCEA), which will offer the extended warranty in the region of the United States. However, if successful, this service will be expanded to other areas.
This step is thought to be Sony's attempt to take over the warranty services provided by third parties at the retail level. For information, extended warranty is a service that is making money and Sony would want to participate in it.
Interestingly, as quoted from Softpedia, Thursday, May 6, 2010, extended warranty service provided by Sony includes what is not provided by a third party. At the service, Sony took the damage caused by accidents.
If PSP owners are accidentally dropped the device until the screen is cracked or broken, the product will remain protected by the warranty. Of course, for users who purchase the additional warranty service.
Often, third-party retailers are not willing to bear problems from the product if the damage is due to an accident or user error.
From the cost side, one-year warranty for PS3 added the extra two years at a cost of U.S. $ 49.99. If you want to be three years, the costs to U.S. $ 59.99.
For PSP, additional warranty services must be purchased within the first 30 days after purchase of the PSP unit. Additional warranty costs U.S. $ 29.99 a year and two years to U.S. $ 39.99. Protection of damages resulting from accidents alone cost an additional amount of U.S. $ 39.99.
Warranty service method of product improvement. Shipping costs from users to Sony, and vice versa has been borne by the cost of such additional warranty.
Sony believes that customers are very interested in this program because the circulation of console gaming products are quite long. Also, if damaged, repair costs are very high console.
